Technological developments in the workplace

Smart organisations

For many organisations and employees, it is unclear what their work will look like in the future as a result of technological developments. This is why we are researching into how work will change in the future. We do this for sector organisations, regions, educational institutions or individual organisations. We employ different approaches that we use in joint programmes.

Technological developments are moving quickly and having a major impact on our work. Jobs are disappearing and new jobs are being created. But above all, a lot of jobs are changing. To make things even more complicated, several other developments are having an impact. The ageing population and the energy transition are just a few examples.

Tasks of the Future app

If we know what tasks will look like in the future, we can establish the extent to which these tasks match the competences and motivation of employees in an organisation. We do this with the help of the Tasks of the Future app. In a digital tool, employees indicate to what extent they wish to and are able to perform tasks of the future. This gives workers and employers an understanding of the issue: do my people have the competences to carry out the tasks of the future? Are they motivated to perform and learn these tasks?

Technology and Labour Market Monitor

We have also developed a quantitative monitor to measure the impact of technology on the labour market of various sectors. With the Technologisation and Labour Market Monitor, we map out the most important technological developments in a sector, and the impact they have on the quality of labour. Examples include work pressures or job variety. This gives us a broad, representative picture of the developments in a sector. The Monitor allows for better weighing of the potential of technology, together with the opportunities in sectors. Would you like to know more? Download the report on the Technology and Labour Market Monitor (pdf).

Work via digital platforms

Matching the labour supply and demand via digital platforms (such as Uber and Deliveroo) has implications for labour relations, income security and the working conditions of employees. Each sector now has its own platform(s). There is Helpling in the cleaning sector, Temper in the hospitality sector, and Werkspot in construction .

Each platform organises the work in its own way. The platform organisations, the type of work done via the platforms, and the platform workers themselves all vary. It’s important to have a clear picture of this diversity, and to use it as input for the social debate on platform work and potential policy measures. Therefore, we are mapping the impact of digital platforms on the quality of work of platform workers. Would you like to know more? Download the literature review on the possible impact (pdf) (pdf).

By understanding how work changes within sectors, regions, organisations and specific tasks, organisations can make informed choices when introducing new technical applications. In addition, employees can use their role to influence technology and prepare for the new opportunities. Sector organisations can effectively support their members. And educational institutions can train students for the work of tomorrow.

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