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In line with the UT’s motto of High Tech – Human Touch, this chair studies how brittle technologies influence joint cognitive system performance. More powerful technological support will be introduced, facilitated by advances in Artificial Intelligence, Robotics and Big Data.
However, every form of technological support has a capability envelope, that is, it is restricted in the conditions under which it can operate. We need to know how system design affects human performance when this capability envelope is exceeded and what guidance is available for the design of joint cognitive systems so that they can be resilient when these capability envelopes are exceeded.
The focus of this chair is to study the characteristics, qualities and attributes of resilient teams and organizations and the integral role of technology therein. My ambitions are to achieve a better understanding of what structural communication dynamics make teams resilient in the long run to anomalous situations and deriving training and design recommendations from this understanding.
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