The way people work is changing fast. New technologies are becoming more disruptive. What was new yesterday is today’s old news. Skills are required that are constantly adjusted and labour relations that support knowledge and innovation. At the same time, the economy is becoming more global and the population is ageing. How can organisations cope?

Business Developer Rob van der Maarel: “We help organisations to be and stay TOP fit. TOP stands for technology, organisation and personnel.”

Social innovation

Smart working requires innovation. However, technological innovations only succeed if they are well embedded in the work context. It is the personnel that must apply it and the organisation that has to be geared to it. Social innovation is therefore crucial. That is TOP: in turbulent times the organisations that flourish balance the technology with the personnel and organisation.

Offering insight

How can an organisation align its policy with all the changes? TNO offers insight. For example, we outline the effects of digitisation and robotisation on the human capital agenda of a sector. We show organisations what technologies they can use, what skills are necessary to do this and what this requires of the organisation. We also offer insight by evaluating methods: what works and what doesn’t?

TOP combinations

Organisations call on us to develop TOP combinations, that is a combination of technology, personnel and the organisation of work that is the most productive for a specific organisation. For example, the possibilities of combining robotisation and human work. What are the safety aspects of this and the effects on the employability of the personnel? We find out through research, experiments or fieldlabs.

Tools and applications

We develop tools and applications that enable smarter working, such as the flextool that helps organisation to create an optimum mix of flexible and permanent labour.


TNO is the development partner for organisations and sectors that want to implement smart working. We also work with partners to make commercially available the solutions we create ourselves. And we advise organisations about the possibilities to cooperate with other parties. If you want to have a TOP fit organisation, then contact us.

Contact us for a TOP fit organisation

Our work

Effective human robot cooperation & augmented reality support

Flexible and efficient production is crucial if manufacturing companies in the Netherlands are to remain competitive. New technologies, such as robots and augmented reality (AR), support employees in... Read more

Healthy, safe and productive working

If the Netherlands wants to stay competitive in the global economy, a good workforce is essential. How can we ensure that people can work in a healthy, safe and productive way? How can we promote sustainable... Read more